Marketing Map

A practical map of where small businesses need to be understandable.

This page replaces a giant marketing plan with a simpler first pass: check the places customers use to learn, compare, verify, and choose.

You do not need to optimize every channel at once. You need a clear description, accurate facts, helpful answers, and proof that survives being summarized by a person, a search result, or an assistant.

Turn one question into checks
01

Search results

Can someone understand your business from the results page before they click?

Search your business name, category, service, location, and one cost question.
02

Google Business Profile

Are the basics accurate and useful enough for a local decision?

Check category, hours, services, photos, reviews, questions, and booking/contact links.
03

Review sites and directories

Do third-party listings repeat the same clear facts about you?

Look for wrong names, old addresses, missing service details, or review patterns.
04

Website pages

Does your site answer what you do, who it is for, where you work, and why to trust you?

Read the homepage and one service page like a customer with no background context.
05

AI answers

Do assistants describe the category, questions, and options in a way you can learn from?

Test neutral prompts, record what appears, and avoid treating one answer as proof.
06

Future agents

Would software have enough facts to compare your availability, fit, pricing, policies, and proof?

Make your core facts easy to find in normal human-readable pages.

Robyn's rule

Do not confuse a surface check with a promise.

Search and AI tools change constantly. The useful habit is to check what people might see, improve the facts and answers you control, and keep a simple record of what changed.